In the mid-nineties Nokia launched the first
mobile phone, in that time Nokia was a company engaged in several areas, but it
became global and best known for reaching the world after entering the mobile
phone market. The long-term vision of the company and the ability to read the
market for the next ten years between 1996 to 2006; make it and swept the world
and became first thing that comes to the mind of any consumer looking for a
mobile phone "Mobile". Nokia until 2006 earn 20% of the global market
for mobile phones, and then ended up in the year 2013 for only 3% of the global
market, its lost of an estimated 85% of its market share, but why?
There
was many reasons for that , but the primary reason is that the policy of Nokia
which made it loss significant share of the global market and a large segment
of consumers are loyal to the company “Loyal Customers”, but why did Nokia lose
all this loss ?
Answer: Nokia has not keep developing in the services provided in portable devices , " smart devices " . in addition, its applications were not available and match with the requirement of the majority consumers in the world.
Answer: Nokia has not keep developing in the services provided in portable devices , " smart devices " . in addition, its applications were not available and match with the requirement of the majority consumers in the world.
So,
What does the average consumer want in the mobile phone smart ? They want; easy
to use , high-performance , easy maintenance, availability of spare parts , and
advance tech. in mobile devices like; touch screen , fingerprint , eye
protection , backup , etc..
And,
what does the average consumer ask in smart devices Apps. store ? they look for
a variety of developers and a wide range of programs either free copies with
the ability to pay for an upgraded copy of the same software or paid ones.
Nokia
lost a lot because of much confidence in their products , and do not meet the
requirements of consumers, as internal factors. However; externally Nokia lost
because of high competition from Samsung and Apple as a competitor and the rest
of the major phone makers other competitors such as Blackberry.
Nokia had committed to run its system Symbian,
while it notice its failure to compete with
Android and operating system for iPhone. So, Nokia tried to revive its
products in partnership with Microsoft and use Windows as an operation system
to its mobile devices, without notice the bad experience of previous Windows
partners; I-mate and HTC. Nokia did not reach what it hope for reviving its
products with a camera and a modern Windows operating system, and loss more and
more in the mobile market share.
On the other hand, in 2007 apple launched the
first iphone, with a new operation system and new features which not familiar
by majority of consumer, iphone was a triple device “ the iPod touch
widescreen, mobile phone and internet device ”. In that time, Nokia was the top
mobile device company in the world and iphone not competitor yet.
Indeed,
apple did not stop, but continued over the years six to many improvements and
enhancements, and to coincide with that became improvement store applications
“App Store” and introduced many great features, and each device has been the
development of many of the things in terms of design, services and features.
Today and because of the iPhone, most of the companies offer new devices and new features in their devices to compete with the iPhone, while everyone knows without thinking that the most popular and the most desire device is iphone.
Today and because of the iPhone, most of the companies offer new devices and new features in their devices to compete with the iPhone, while everyone knows without thinking that the most popular and the most desire device is iphone.
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